Customer Faq’s
A CCTV system is a network of cameras that monitor and record video footage in a specific area. Unlike broadcast television, CCTV is "closed" because the signals are transmitted to a limited number of monitors or recording devices. The system typically includes cameras, a recorder (DVR/NVR), and a monitor, and can be used for surveillance, security, and monitoring activities in real-time.
The length of time footage is stored depends on the storage capacity of your system (DVR, NVR, or cloud storage). Typically, footage is retained for a period of 7 to 30 days, but this can vary based on the amount of storage available and the video quality. You can adjust settings to store footage for longer or shorter durations depending on your needs.
Yes, many modern CCTV systems allow for remote access. Using a mobile app or online portal, you can view live footage, review recorded video, and receive alerts from anywhere with an internet connection. This allows you to monitor your property or business in real-time, even when you're not physically present.