Frequently Asked Questions

We offer a wide range of CCTV cameras to fit your specific needs, including indoor and outdoor models, dome cameras, bullet cameras, PTZ (Pan-Tilt-Zoom) cameras, and IP cameras. Our cameras provide high-quality resolution, night vision, and advanced motion detection capabilities to ensure comprehensive security for your home or business.

An access control system is a security solution that manages and monitors entry to specific areas within a building or premises. It works by using keycards, biometric scans, PIN codes, or mobile access apps to grant or deny entry. These systems help ensure only authorized individuals can access sensitive or restricted areas.

A CCTV system is a network of cameras that monitor and record video footage in a specific area. Unlike broadcast television, CCTV is "closed" because the signals are transmitted to a limited number of monitors or recording devices. The system typically includes cameras, a recorder (DVR/NVR), and a monitor, and can be used for surveillance, security, and monitoring activities in real-time.

The length of time footage is stored depends on the storage capacity of your system (DVR, NVR, or cloud storage). Typically, footage is retained for a period of 7 to 30 days, but this can vary based on the amount of storage available and the video quality. You can adjust settings to store footage for longer or shorter durations depending on your needs.

A fire detection system uses a network of sensors, alarms, and monitoring devices to detect signs of a fire, such as smoke, heat, or carbon monoxide. These systems are designed to alert people in a building of a potential fire hazard and notify emergency services if needed. Common components include smoke detectors, heat sensors, and fire alarms that trigger when a threat is detected.

Yes, our fire detection systems can be seamlessly integrated with your existing security infrastructure. This integration allows you to receive real-time alerts on your mobile devices, ensure immediate response from emergency services, and even activate other security measures, such as unlocking doors or turning on emergency lighting during a fire.

A public address system is an electronic system used to amplify and distribute audio to a large audience in various public or private spaces. It typically includes microphones, amplifiers, speakers, and mixing equipment. The system allows announcements, instructions, or emergency alerts to be broadcasted clearly to people in areas such as offices, schools, retail stores, or public venues.

An intrusion detection system (IDS) is designed to detect unauthorized access or security breaches in a building or premises. It uses a variety of sensors, such as motion detectors, door/window contacts, and glass break detectors, to monitor for signs of intrusion. The system can trigger alarms, send alerts to monitoring services, or take automated actions, such as locking doors or activating lights, to protect the premises.

A Building Management System (BMS) is a centralized control system used to monitor and manage a building's various facilities, such as heating, ventilation, air conditioning (HVAC), lighting, energy consumption, and security systems. The BMS helps improve energy efficiency, enhance comfort, and streamline operations by providing real-time data and remote control over these systems.

es, we provide professional installation services for all CCTV systems we offer. Our experienced technicians will ensure your cameras are strategically placed, properly connected, and fully functional, providing you with seamless security coverage and peace of mind.

Yes, our access control systems are designed with remote management in mind. Through a secure online portal or mobile app, you can monitor access, revoke or grant credentials, and receive real-time alerts about entry activity, all from anywhere in the world.

Yes, many modern CCTV systems allow for remote access. Using a mobile app or online portal, you can view live footage, review recorded video, and receive alerts from anywhere with an internet connection. This allows you to monitor your property or business in real-time, even when you're not physically present.

Yes, our public address systems can be integrated with your existing security infrastructure. This integration allows for the broadcasting of emergency alerts, such as fire evacuations or security threats, in sync with alarms or surveillance systems, ensuring immediate communication with individuals in and around your premises.

Yes, our intrusion detection systems can be integrated with other security solutions such as video surveillance, access control, and fire detection systems. This provides a comprehensive security setup that offers real-time monitoring, immediate alerts, and a rapid response to any potential threats.

Yes, our Building Management Systems can be customized based on the size, type, and requirements of your building. Whether you’re managing a commercial office, retail space, or industrial facility, we tailor the BMS to integrate seamlessly with your building's infrastructure and optimize operations.

Our CCTV systems come with 24/7 monitoring options through our professional security center, ensuring rapid response to any detected threats. Additionally, we offer remote access through mobile apps for real-time viewing and support, ensuring that you can monitor your property anytime, anywhere. Our customer support team is also available to assist you with any troubleshooting or maintenance needs.

We offer a range of access control systems, including card readers, biometric systems (fingerprint or facial recognition), keypads, and mobile-based access solutions. Whether you're securing a single door or an entire building, we can tailor the system to meet your specific security needs.

It is recommended to test fire detection systems monthly to ensure they are functioning properly. Additionally, a comprehensive maintenance check should be performed at least once a year by a professional technician. Regular maintenance helps keep the system in optimal working condition and ensures reliable operation when it's needed most.

Yes, many modern public address systems offer remote control capabilities, allowing you to manage announcements, volume, and other settings from a mobile device, computer, or centralized control panel. This is especially useful for facilities with multiple zones or for administrators who need to make real-time adjustments remotely.

Regular maintenance and testing are essential to ensure your intrusion detection system is working effectively. Our systems include diagnostic tools and notifications to alert you to any issues. Additionally, periodic professional inspections will help keep the system in optimal working order.

Yes, modern BMS solutions can be controlled remotely through mobile apps or online portals. This allows you to monitor and adjust critical systems—such as HVAC settings, lighting, and energy use—anywhere, at any time, ensuring the comfort and efficiency of your building.